SERVICES
Developing patient and caregiver engagement planning that aligns with your business and organization structure
Strategic Planning
Developing patient and caregiver engagement planning that aligns with your business and organization structure
- Patient organization funding guidance and review processes
- Coaching and education for colleagues new to patient and caregiver advocacy
- Programs and resources that match your current capability and grow as you grow
Program Development
Creating initiatives that meet patient and caregiver needs directly or by customer relationship management programs reaching other healthcare stakeholders
- Embed patient voice in existing sales and MSL relationship management programs
- Develop training workshops
- Create and implement peer navigation programs enabling patient organizations to support member needs more effectively within their country’s healthcare system
Real World Insights
Gathering intelligence from the patient and caregiver communities for clinical development, launch, and lifecycle planning
- Create surveys, polls, focus groups, and advisory boards to gain insight on new product introductions, materials, and programs
- Develop, conduct, and moderate workshops to embed patient voice in a clinical development mindset
- Develop and manage innovative initiatives (e.g., cancer NGO crowdsourcing event introduced at invitee-only meeting hosted by ASCO) to gather real-world recommendations to address key global issues (e.g., access to quality cancer medicines globally)
Relationship Building
Identifying and assessing patient organizations and structuring an outreach plan that builds and maintains a relationship valuable for you and them
- Map out and assess key patient organizations with which to build relationships
- Initiate outreach plan, including introductions and ongoing relationship management
- For biotech/smaller organizations, take on an interim role as a patient advocate
Enterprise Engagement
Designing approaches and resources that help motivate colleagues to deliver for the patient and caregiver
- Create events such as forums and awareness days to enhance disease understanding
- Bring patients and caregivers on-site. Leverage virtual channels to enable patients and caregivers to tell the story of their disease journey
- Develop communications for senior leadership that tie colleagues’ activities to addressing patient needs
Storytelling for the Patient/Caregiver Audience
Connecting the novelty and impact of new science to a broad patient community by crafting narratives that communicate innovation, impact and value
- Writing and visuals telling the story of scientific advances in a way that general patient audiences can understand. Leverage with patient organizations, websites, media
Who Has Been Helped























